Last updated: January 1, 2026

Mot Play Privacy Policy — Your data is safe with us

Mot play takes your personal data seriously. This privacy policy clearly sets out what information is collected, why it's collected, and how it is used and kept secure.

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SSL Encryption
All data 256-bit
Encryption-protected

Key Privacy Principles

A summary of how mot play manages your information.

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Encrypted Storage

All your personal and financial data is protected with 256-bit SSL encryption. No third party can access it.

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Data is never sold

Mot Play never sells your data to advertisers or third parties. Your data is used solely to improve our services.

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Purpose-Based Collection

Only the information we need is collected — nothing more. The purpose of each piece of data is clearly communicated.

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Your Control

You can request to view, correct, or delete your data at any time. This is your right.

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Cookie Transparency

This policy explains in detail which cookies we use and why. You have the option to disable all non-essential cookies.

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Legally compliant operations

Mot Play follows international data protection standards. No data leaves our systems except where legally required.

1 Introduction

Welcome to Mot Play. This Privacy Policy explains what information Mot Play collects about you, where it is stored, how it is used, and what rights you have over your data.

By using the mot play website or app, you are considered to have agreed to this privacy policy. We've kept everything straightforward so there's nothing confusing to worry about.

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In Brief: Mot Play respects your privacy. Your data is never sold and is used solely to keep our services running.


2 What Information We Collect

Mot play collects three types of information — what you provide directly, what is automatically gathered during your use of the platform, and documents required for identity verification.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email address, mobile number Account communications and security alerts
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Activity Betting history, win/loss records Service Improvement & Responsible Gaming

3 How Information Is Collected

Mot play collects information in several ways. The main methods are outlined below:

  • Registration Form: Information you provide directly when creating your account.
  • KYC Verification Process: Copy of national ID, passport, or driving licence.
  • Payment transactions: Data collected automatically during deposits and withdrawals.
  • Cookies & Tracking: Technical information automatically collected while browsing the site.
  • Support Contact: Information you provide via live chat or email.
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Please Note: Mot Play never stores your password or full payment card number. Payment details are processed directly through a secure payment gateway.


4 How your information is used

Mot play uses the information it collects for the following purposes:

  • For account creation and management.
  • For payment processing and transaction verification.
  • To verify your age and identity.
  • To prevent fraud and money laundering.
  • For customer service and technical support.
  • To improve platform services and deliver a personalized experience.
  • To monitor gaming habits and promote responsible gaming.
  • To meet legal and regulatory obligations.

Mot Play never uses your data for marketing or promotional purposes without your consent. If you do not opt in to marketing emails during registration, no promotional messages will be sent to you.


5 Data Sharing Policy

Mot Play never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

  • Payment processor: Minimum necessary information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Identity verification service: With authorized verification agencies for the KYC process.
  • Legal Authorities: In response to a court order or a lawful request from a government authority.
  • Fraud Prevention: With industry-level fraud prevention databases.
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Our Commitment: Third parties with whom data is shared in limited cases are also contractually bound to maintain the same standard of privacy protection.


6 Security Measures

Mot play uses industry-standard technology to protect your data. Our security framework is outlined below:

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SSL/TLS Encryption
All data transfers 256-bit encrypted
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Firewall Protection
Advanced network firewall active
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24/7 Monitoring
Round-the-clock security monitoring
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Two-Factor Authentication
Account Security with 2FA

While we maintain the highest security standards, no one can guarantee 100% security on the internet. Please take care of your own account security — use a strong password and keep 2FA enabled.


7 Cookie Policy

The Mot Play website uses cookies. Cookies are small data files stored in your browser. The types of cookies we use are outlined below:

Cookie Type Purpose Can it be disabled?
Essential Login sessions, security No — these are essential for the site to function
Functional Language preferences, session memory Yes — but with reduced functionality
Analytics Understanding site traffic, improvement Yes — disable from Settings

You can manage cookies through your browser settings. However, disabling essential cookies may affect the site's functionality.


8 Data Retention Period

Mot play does not retain your information indefinitely. The retention periods for different types of data are listed below:

  • Account Information: For the duration your account is active and for up to 5 years after closure.
  • Financial Transaction Records: 7 years as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming history: 3 years for responsible gaming compliance.
  • Support Contact: 2 years after resolution.

Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you.


9 Your Rights

You have the following rights regarding your personal data. Mot Play respects and upholds each of these rights:

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Right to Access

You may request to see what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

You may request that your data be deleted under certain conditions.

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Right to Portability

You may request a copy of your data in a specific format.

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Right to Restriction of Processing

You may object to the processing of your data in certain circumstances.

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Right to Opt Out

You can opt out of marketing communications at any time.

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To exercise your rights: Email us at support@motplay.ws or reach out via live chat. We'll respond within 30 business days of receiving your request.


10 Protection of Minors

Mot play does not collect information from or permit use of its services by anyone under 18. Age is verified at registration, and documents may be requested in cases of doubt.

If a minor has accidentally created an account and this comes to our attention or is reported by a guardian, the account will be immediately closed and all associated data will be deleted.


11 Privacy Policy Updates

Mot Play may update this Privacy Policy from time to time. In the event of any significant changes, we will:

  • We will update the "Last Updated" date at the top of this page.
  • Notify registered users via email.
  • A temporary notice will be displayed on the site.

Continued use of the site after any changes constitutes your acceptance of the updated policy.


12 Contact Us

For any questions, complaints, or data-related requests regarding this privacy policy, please reach out through the following:

Email
support@motplay.ws
Live Chat
24/7 support available

Our privacy team typically responds within 2 business days. Complex requests may take up to 30 business days.

Learn about Responsible Gaming

Mot play doesn't just protect your data — it looks out for your wellbeing too. Visit the Responsible Gaming page to keep yourself safe.

Your Data Is Safe — Get Started with Confidence

Your privacy is fully protected at Mot Play. Register today and join Bangladesh's most trusted gaming platform.

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